Welcome to EasyKitchenLab (“we,” “us,” or “our”). By accessing or using our website www.easykitchenlab.com and purchasing our kitchen utensils, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read them carefully.
1. Introduction
Hoxcom LTD is a company registered in United Kingdom, with registered address at 71-75 Shelton Street, Covent garden, London, WC2H 9JQ, and contact email [email protected]. These Terms govern your use of our website and purchase of products from us. By placing an order, you confirm that you accept these Terms and that you agree to comply with them.
2. Product Information and Availability
We strive to provide accurate descriptions and images of our kitchen utensils. However, slight variations in color, size, or design may occur due to manufacturing or display differences. All products are subject to availability. We reserve the right to modify product details, prices, and availability without prior notice.
3. Pricing and Payment
Prices are listed in EUR and include applicable VAT unless otherwise stated. Additional costs such as shipping fees or customs duties will be clearly indicated at checkout. We accept the following payment methods: Credit cards, PayPal, and Stripe. Payment must be completed before order processing.
4. Shipping, Delivery, and Risk
We deliver products within the European Union to the addresses you provide. The shipping is free Estimated delivery times are 8-15 days, but are not guaranteed. We are not liable for delays caused by carriers or circumstances beyond our control. In case of loss or damage to products, our rules for return and refund apply.
5. Returns, Refunds, and Cancellations
To exercise your right to return the products: • Notify us by email at [email protected] within 7 days, and provide picture(s) to show the inconsistency with the original order, or the damage, and after we confirm the validity of you claim • Return the product in its original, unused condition. You are responsible for return shipping costs unless the product is defective or incorrectly supplied. Refunds will be processed within 7 days of receipt of the returned product. Please note that personalized or custom-made products may not be eligible for return unless faulty.
6. Limitation of Liability
To the fullest extent permitted by law, Hoxcom LTD shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services. Our total liability for any claim related to products sold shall not exceed the purchase price paid.
7. Intellectual Property
All content on this website, including text, images, logos, and product designs, is the intellectual property of Hoxcom LTD or its licensors. You may not reproduce, distribute, or use any content without our prior written consent.
8. Customer Obligations
You agree to provide accurate and complete information when placing orders. You must not use our website for any unlawful or fraudulent activities.
9. Governing Law and Dispute Resolution
These Terms are governed by the laws of the United Kingdom. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
10. Amendments to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website after changes constitutes acceptance of the new Terms.
11. Privacy and Data Protection (GDPR Compliance)
11.1 Data Collection and Use
We collect personal data necessary to process your orders, including your name, address, email, and payment information. We process your data based on contractual necessity (to fulfill orders) and, where applicable, your explicit consent (e.g., marketing communications).
11.2 Consent
Where required, we will obtain your explicit consent before processing personal data for marketing or other non-essential purposes. You may withdraw your consent at any time by contacting us at [email protected].
11.3 Your Rights
Under the GDPR, you have the right to: • Access your personal data. • Request correction or deletion. • Restrict or object to processing. • Data portability. To exercise these rights, please contact us at [email protected].
11.4 Data Security and Retention
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. Personal data is retained only as long as necessary to fulfill contractual and legal obligations.
11.5 Third-Party Processors
We use trusted third-party service providers ( PayPal and Stripe ) who comply with GDPR requirements.
11.6 Data Breach Notification
In the unlikely event of a data breach affecting your personal data, we will notify you and relevant authorities within 72 hours as required by law.
If you have any questions about these Terms or our practices, please contact us at: HOXCOM LTD 71-75 Shelton Street, Covent garden, London, WC2H 9JQ Email: [email protected]
Terms and Conditions
Last updated: May 16th 2025
Welcome to EasyKitchenLab (“we,” “us,” or “our”). By accessing or using our website www.easykitchenlab.com and purchasing our kitchen utensils, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read them carefully.
1. Introduction
Hoxcom LTD is a company registered in United Kingdom, with registered address at 71-75 Shelton Street, Covent garden, London, WC2H 9JQ, and contact email [email protected]. These Terms govern your use of our website and purchase of products from us.
By placing an order, you confirm that you accept these Terms and that you agree to comply with them.
2. Product Information and Availability
We strive to provide accurate descriptions and images of our kitchen utensils. However, slight variations in color, size, or design may occur due to manufacturing or display differences.
All products are subject to availability. We reserve the right to modify product details, prices, and availability without prior notice.
3. Pricing and Payment
Prices are listed in EUR and include applicable VAT unless otherwise stated. Additional costs such as shipping fees or customs duties will be clearly indicated at checkout.
We accept the following payment methods: Credit cards, PayPal, and Stripe.
Payment must be completed before order processing.
4. Shipping, Delivery, and Risk
We deliver products within the European Union to the addresses you provide. The shipping is free
Estimated delivery times are 8-15 days, but are not guaranteed. We are not liable for delays caused by carriers or circumstances beyond our control.
In case of loss or damage to products, our rules for return and refund apply.
5. Returns, Refunds, and Cancellations
To exercise your right to return the products:
• Notify us by email at [email protected] within 7 days, and provide picture(s) to show the inconsistency with the original order, or the damage, and after we confirm the validity of you claim
• Return the product in its original, unused condition.
You are responsible for return shipping costs unless the product is defective or incorrectly supplied.
Refunds will be processed within 7 days of receipt of the returned product.
Please note that personalized or custom-made products may not be eligible for return unless faulty.
6. Limitation of Liability
To the fullest extent permitted by law, Hoxcom LTD shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
Our total liability for any claim related to products sold shall not exceed the purchase price paid.
7. Intellectual Property
All content on this website, including text, images, logos, and product designs, is the intellectual property of Hoxcom LTD or its licensors.
You may not reproduce, distribute, or use any content without our prior written consent.
8. Customer Obligations
You agree to provide accurate and complete information when placing orders.
You must not use our website for any unlawful or fraudulent activities.
9. Governing Law and Dispute Resolution
These Terms are governed by the laws of the United Kingdom.
Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
10. Amendments to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated revision date.
Your continued use of our website after changes constitutes acceptance of the new Terms.
11. Privacy and Data Protection (GDPR Compliance)
11.1 Data Collection and Use
We collect personal data necessary to process your orders, including your name, address, email, and payment information.
We process your data based on contractual necessity (to fulfill orders) and, where applicable, your explicit consent (e.g., marketing communications).
11.2 Consent
Where required, we will obtain your explicit consent before processing personal data for marketing or other non-essential purposes.
You may withdraw your consent at any time by contacting us at [email protected].
11.3 Your Rights
Under the GDPR, you have the right to:
• Access your personal data.
• Request correction or deletion.
• Restrict or object to processing.
• Data portability.
To exercise these rights, please contact us at [email protected].
11.4 Data Security and Retention
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.
Personal data is retained only as long as necessary to fulfill contractual and legal obligations.
11.5 Third-Party Processors
We use trusted third-party service providers ( PayPal and Stripe ) who comply with GDPR requirements.
11.6 Data Breach Notification
In the unlikely event of a data breach affecting your personal data, we will notify you and relevant authorities within 72 hours as required by law.
If you have any questions about these Terms or our practices, please contact us at:
HOXCOM LTD
71-75 Shelton Street, Covent garden, London, WC2H 9JQ
Email: [email protected]
Thank you for shopping with us!